Revenue Cycle Analytics
Dental revenue cycle analytics for multi-location groups
Track every dollar from treatment plan to deposit. ARQ Dental exposes where claims stall, which payers underpay and which locations need help — before the write-off is booked.
ARQ Dental is an Executive Operating Intelligence Platform built specifically for multi location dental service organizations. It unifies PMS, finance, payroll and HR data to provide standardized KPIs, performance visibility, root cause analysis and prioritized actions that help leadership improve EBITDA.
Last updated: · Published · By Arqipelago, Inc.
- Collections rate and days in AR by location and payer
- Adjustment and write-off attribution
- Fee schedule vs. actual reimbursement analysis
- Aging buckets with owner-level accountability
The revenue cycle metrics that move cash
Revenue cycle performance is a small number of levers repeated across many locations. Measure them consistently and the recovery opportunity becomes obvious.
- Net collections rate vs. adjusted production
- Days in accounts receivable and aging distribution
- Claim denial and resubmission rates
- Contracted vs. realised reimbursement by payer
- Patient balance collection at time of service
Find underpayment before it becomes a write-off
When realised reimbursement drifts below the contracted fee schedule, ARQ Dental flags the payer and location combination driving it — giving you evidence for renegotiation instead of anecdotes.
Accountability by location, not by spreadsheet
Aging is assigned to the team that owns it, with weekly movement tracked. Regional leaders can see who is clearing balances and who needs support.
Connects to the rest of the P&L
Revenue cycle data sits alongside production, labor and EBITDA in the same model, so a collections improvement is visible in margin — not just in an RCM report.
Frequently asked questions
What is dental revenue cycle analytics?
It is the measurement and analysis of the full dental revenue cycle — treatment plan, claim submission, adjudication, adjustments, patient balances and collections — across locations and payers.
How can a DSO reduce days in AR?
By tracking aging by location and payer, monitoring denial and resubmission rates, enforcing time-of-service collection, and identifying payers whose realised reimbursement lags the contracted schedule.
Does ARQ Dental replace an RCM vendor?
No. ARQ Dental measures and exposes revenue cycle performance so internal teams or your RCM partner can act with better evidence.
What is a good days in AR benchmark for a dental group?
Most well-run DSOs target under 30 days in AR overall, with insurance AR over 90 days held below 10–15% of total AR. ARQ Dental tracks both by location and payer so you can see which practices drag the network average.
How do you track dental insurance claim denials across locations?
ARQ Dental measures denial rate, denial reason codes, resubmission turnaround and eventual paid rate for every location and payer, making it obvious whether a denial problem is a payer issue, a coding issue or a front-desk process issue.
How can we measure patient balance collections?
ARQ Dental separates patient AR from insurance AR and reports time-of-service collection rate, patient balance aging and write-off percentage by location, so patient-side leakage is not hidden inside a blended collections number.
Can we compare realised reimbursement against contracted fee schedules?
Yes. ARQ Dental compares realised per-procedure reimbursement to your contracted rates by payer and location, surfacing underpayments and payers whose effective yield no longer justifies the chair time.
How does adjustment and write-off reporting work?
Every adjustment is categorized — contractual, courtesy, discount plan, bad debt — and trended by location and provider, so discretionary write-offs are separated from contractual obligations.
Does revenue cycle analytics work with mixed PMS environments?
Yes. Ledger, claim and adjustment data from Open Dental, Dentrix, Denticon, Curve and Ascend are normalised into one model, so AR and collections metrics are comparable across a mixed estate.
How quickly can we see revenue cycle results after go-live?
Most groups get their first full AR and collections baseline within weeks of connecting their systems, with daily refreshes from that point onward.
Recover the collections you're missing
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