Privacy Policy
Last updated: September 20, 2025
1. Introduction
At ARQ Dental ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI-powered dashboard services.
2. Information We Collect
2.1 Information You Provide
- Contact information (name, email, phone number)
- Company information (name, industry, size)
- Account credentials and preferences
- Business data uploaded to our platform
- Communications with our support team
2.2 Information Automatically Collected
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, features used)
- Cookies and similar tracking technologies
- Performance and analytics data
3. How We Use Your Information
- Provide and maintain our services
- Process your business data and generate insights
- Communicate with you about our services
- Improve our platform and develop new features
- Ensure security and prevent fraud
- Comply with legal obligations
- Send marketing communications (with your consent)
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection
- Secure cloud infrastructure with enterprise-grade security
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With your explicit consent
- With trusted service providers who assist in our operations
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- In connection with a business transaction (merger, acquisition, etc.)
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request copies of your personal information
- Rectification: Request correction of inaccurate information
- Erasure: Request deletion of your personal information
- Portability: Request transfer of your data
- Objection: Object to processing of your personal information
- Restriction: Request limitation of processing
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Business data is retained according to your subscription terms and data retention preferences.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.
9. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: info@arqipelago.biz
Phone: +1 (708) 902-6221
Address: 1039 Creek Bend Drive, Vernon Hills, IL 60061
